Client Solution Manager

About the job

Do you like to look to the future? Expand new Open Finance horizons with us: this will be the best opportunity for you!
We are hiring a Client Solution Manager.

Responsibilities:

• Supports Fabrick’s strategic large prospects and customers
• Provide account leadership and direction in the pre-and post-sales process
• Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
• Ensure the successful rollout and adoption of Fabrick products through strong account management activities and coordination with tech and support resources
• Be the voice of the customer by contributing product ideas to our public issue tracker
• Expand knowledge of industry as well as the competitive posture of the company
• Prepare activity and forecast reports
• Contribute to root cause analysis on wins/losses
• Communicate lessons learned to the team, including account managers, the product team, and the technical teams
• Assist sales management in conveying customer needs to product managers, and technical support staff
• Qualify large inbound leads and develop new customers in conjunction with our sales teams & strategic channel partners
• Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs
• Develop an account plan to sell to customers based on their business needs
• Collaborate with Marketing on marketing strategies

Requirements:

• Share our values, and work in accordance with those values.
• Be an adept planner, forecaster and forward thinker
• Excellent negotiation, presentation and closing skills
• Able to provide high degree of analytic account management and control
• Work under pressure in demanding environment
• Experience in building consensus and selling into large organizations by establishing & leveraging relationships
• Strong desire to “make it happen”

Qualifications:

• 5+ years' experience in large consultancy firm, software or payment solution vendors
• Bachelor’s degree in business, engineering, computer science, or relevant field
• Preferred experience within SaaS, E-comm, Payment, Financial Services or ERP verticals
• Fluent Italian & English language skills, German, French or Spanish are a plus
• EU working visa

What we offer:

• Competitive Compensation
• Chance to work on one of the most innovative fintech ecosystem
• Leadership exposure and Customer Facing
• An easy and outgoing environment, where every smart opinion matters, and everyone has the chance to speak up to improve things
• Flexible & Hybrid work policy with plenty of smart working
• Learning & Development opportunity on the job and via a dedicated engaging platform (GoodHabitz) and with training in person as well
• Wellness with the opportunity to join Gympass and have access to gyms and online training
• Mental health care thanks to our partnership with Stimulus, a listening window to take care of your mental wellbeing

Workplace:

Milan, Rome, Hybrid within Italy

What are you waiting for? Apply now and join the team!
#wearefabrick #enjoytherevolution #jointhefabrickevolution