Bene Assicurazioni
Bene Assicurazioni was founded with the goal of offering innovative, digital, and user-oriented insurance services. At the heart of its mission is the commitment to provide customers and intermediaries with simple, secure, and flexible payment methods — an essential need in today’s financial landscape.
Bene Assicurazioni
Bene Assicurazioni was founded with the goal of offering innovative, digital, and user-oriented insurance services. At the heart of its mission is the commitment to provide customers and intermediaries with simple, secure, and flexible payment methods — an essential need in today’s financial landscape.
“From the very beginning of our operations, we wanted to offer customers and intermediaries a wide range of payment options: from simple cash payment registration to the most advanced electronic solutions. Thanks to our partnership with Fabrick, we’ve built a tailor-made solution that’s constantly evolving and able to quickly integrate market innovations.”
Mirco Zardoni
ICT manager, Bene Assicurazioni
The opportunity
To strengthen its market competitiveness, Bene Assicurazioni was looking for a fintech partner with which to quickly expand and complete its Digital Services Platform, offering a wide range payment options to its customers, both directly and through its agent network..
The goal was to offer the widest variety of payment channels and tools, including:
- Physical POS terminals for card payments in person, via the agent network
- Recurring debits from bank accounts (SDD) and cards
- Innovative electronic methods
- Cash payments
Additionally, it was crucial for the company to be able to integrate new payment tools emerging on the market quickly and easily, while simplifying their management and reconciliation.
The project
The collaboration with Fabrick enabled Bene Assicurazioni to benefit from a customized payment management platform tailored for the insurance world, which has evolved over time to meet the company’s needs.
In addition to ensuring broad coverage of collection needs through a flexible and open infrastructure, the solution allows for integrated payment management within Bene Assicurazioni’s digital workflows, positively impacting efficiency and user experience.
The features of Fabrick Payment Orchestra, designed to streamline back-office activities, enable Bene Assicurazioni to automatically reconcile omnichannel collections by associating payment transactions with the related paid policies in advance. It also automates the distribution of payments to the agent network, both in real-time and deferred modes.
These benefits translate into increased competitiveness, operational efficiency, and the ability to meet the needs of customers and partners in an increasingly digital and interconnected insurance market.
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