SupportPSD2 ServicesWhy was the credit given even though the workflow status is ‘expired’? 

Why was the credit given even though the workflow status is ‘expired’? 

Type: AISP
Product: Fabrick Pass

Credit was given even though the workflow status is ‘expired’ because the user did not finish the workflow, was redirected to the bank page, completed the check and closed the application before waiting for the callback. In this case, the workflow remains in ‘work in progress’ for one hour and is then updated to ‘expired’ status. The paymentStatus is always correct: it is recommended to ignore the workflow status and only consider the payment status.

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