SupportFabrick DashboardHow to create a new user

How to create a new user

To create a new user, access the Users section and click on the "New User" button.

User section of the Dashboard

The user creation process consists of three steps:

  1. Enter Email Addresses and Select Role:
    Add the email addresses of the users you wish to invite and select their role within the Fabrick Dashboard:

    - Manager: can add and manage Team users and assign Workspaces.
    - Operator: can manage operations on the Dashboard and/or analyze data but cannot manage Users or Workspaces.

For more details on the actions allowed for each role in the Dashboard, see the FAQ: Users, Roles and Controls: the user's visibility

Select the new users to be invited in the Dashbaord

  1. Select Team and Assign Workspace:

    - Assign the user to one or more Teams. Within the same Team, users can view each other's profiles.

    - Assign at least one Workspace to the user — the working environment in which a Dashboard user can operate.

For more information, see the FAQ: Workspaces: Types and Tabs.

Assign a workspace tothe user to be invited in the Dashbaord

  1. Controls:
    Define the actions the user is allowed to perform in a specific workspace by selecting the appropriate control level: View, Edit, or Custom Control:

    - Edit: allows the user to view, export, and manage payments (capture, cancel, refund) within a workspace and to activate new payment methods.

    - View: allows the user to only view workspace data (e.g., view payments and manage reporting).

If a SoftPOS Terminal workspace is assigned, you can choose whether to allow the invited user to access and operate directly through the SoftPOS app, in addition to being enabled to view the terminal from the Dashboard.

Assign permissions to the users to be invited in the Dashbaord

Once these configurations are completed, you can finalize the user creation by clicking the “Invite” button.

User details can be modified at any time, even after the user has been created. To do so, go to the Users section, select the desired user, and you will be able to:

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