To manage Dashboard preferences, go to the General section under Settings.
In this section, users can configure:
In this section, users can choose whether to display the Dashboard tutorial only on first login or also on subsequent logins.
In this section, users can change the privacy preferences selected during service activation.
The Dashboard displays the most recent payments for the period selected in this section. The available time ranges are: 1 month, 3 months, 6 months or 1 year.
In this section, reports can be securely delivered via the sFTP (Secure File Transfer Protocol) protocol.
To configure it:
Please note: settings labeled “General” affect the preferences of all Dashboard users.
Request support for a problem, an intervention or send a report.
Ecommerce SupportIf your acquirer bank is different from Banca Sella and you want to report a malfunction:
Warning: for administrative requests or reports click here.
For all other cases:
Other reports