SupportFabrick DashboardDocuments management

Documents management

The Documents section of the Fabrick Dashboard enables to access and download the details of contracts and documents related to the services subscribed by the merchant.

Here, all documentation is organised in two tabs according to the entity they have been signed with: "Fabrick" and "Sella Bank".

For more information on how to manage contracts and documents, please see the dedicated FAQ.

Fabrick contracts' detail

Within the Fabrick tab, click on the three dots to the right of each item listed, which appear as you move the pointer over the lines: from the drop-down menu it will be possible to choose weather to view the detail of each contract or download their copy as PDFs.

Contracts' detail can also be accessed by clicking directly on the document name.

Within the detail page, two boxes are displayed:

  • General information
    Summary of contract data: Code, Contract status, Type, Contract registration date, Contract closing date, Customer contract code (Barcode), Party requesting opening, Internal merchant credit account, Credit currency, Credit Type.. 
  •  Summary of communications
    List of communications sent to the merchant in the last 12 months, specifying the Document Type and Dispatch Date. These documents can be downloaded as PDFs by clicking on the download icon to the right of each item in the list.

Contracts' detail can also be downloaded as PDFs by clicking on the "Actions" button at the top next to the document name.

Sella Bank's documents detail

Within the Sella Bank tab, documents' detail can be accessed downloading them as PDFs by clicking on the download icon to the right of each item in the list.