SupportFabrick DashboardPayment event status

Payment event status

There are several event-related statuses for payments from their beginning to them being finalised:

  • Authorised
    The payment was sent to the issuer ,that responded to the request and authorized it. In this state, the sum is bound on the buyer's payment method but not yet moved in favor of the merchant. This status is also displayed if the payment was partially captured.
  • Cancelled
    A payment that was only authorized and not captured was canceled by the merchant.
    The merchant can choose whether to cancel a payment immediately or schedule the cancellation for a future date. If the merchant chooses to schedule the cancellation, the status of the event that will be displayed for that payment will be Future Cancellation, until the moment it is actually cancelled.
  • Captured
    After the payment was authorized, a request was made by the merchant to move the sum from the buyer's payment method to their current account.
    The merchant can choose whether to capture a payment immediately or schedule the capture for a future date, within 25 days from the authorisation date. If the merchant chooses to schedule the capture, the status of the event that will be displayed for that payment will be Future Capture, until the moment it is actually captured.
    This status is also displayed in the case of partial capture.
  • Failed
    A payment authorization was requested but the operation was unsuccessful. By clicking on the “i” to the right of the status you can find out more about why it happened.
  • Pending
    This status is shown in the case of an authorized payment that has not yet been assigned an authorization code.
  • Capture in progress
    This status identifies a payment for which a capture request has been made that has not yet been successful.
  • Refund in progress
    This status identifies a payment for which a refund request has been made that has not yet been completed.
  • Refunded
    The payment has been fully refunded, as requested by the merchant.

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