SupportFabrick DashboardTransfer filters

Transfer filters

The "Transfers" is part of the "General" section and allows you to view all the transfers that correspond to the collections, made by Axerve in favor of one or more bank accounts of the merchants. At the top there is a search bar, the functions of which can be explored in the dedicated FAQ section.

Transfer filters section

The "Transfers" can be filtered thanks to the section on the left side of the workspace. The filters that can be used for this section are:

  • Gross amount
  • Currency
  • Transfer date
  • Custom filters
  • Rapid filters (Receiving Bank, Payment Purpose, Transaction Code, Transfer Date, Value Date, Recipient's IBAN, Transfer ID, Gross Amount, Net Amount, Account Holder, Sender, Total Fees, Total Disputes, Total Refunds and Currency)

Transfer details

By clicking on each individual bank transfer, it is possible to view the details divided in 3 parts:

  • Details of the transfer
  • Total fees, refunds and disputes
  • Highlighted Events
The "Fees" tab on the Invoice page

To check the details of all credit transfer fees, you can consult the "Fees" tab on the Invoice page. For more information, consult the FAQ dedicated to credit transfer fees.

Back

Is your acquirer Banca Sella?
Contact Sella support

Request support for a problem, an intervention or send a report.

Ecommerce Support

Using other banks?
Contact Fabrick support

If your acquirer bank is different from Banca Sella and you want to report a malfunction:

Warning: for administrative requests or reports click here.

Report anomaly

For all other cases:

Other reports