SupportPSD2 Services

PSD2 Services

Fabrick's PSD2 value-added services to take advantage of the opportunities offered by the European Payment Systems Directive, which allows access to account data and Account to Account payments via pre-filled transfers.

Balance and transactions

Why can I see the movements of one account associated with another account?

What are the account balances that Fabrick manages?

Is the format for delivering transaction and balance information different for each bank or is it defined by the gateway?

Can transactions from multiple accounts be obtained with a single API request?

Why does a balance and movement update request made by a user fail?

Consents, Aggregations And Account

Which account types are supported by PSD2?

What history is returned in reference to the transaction list after consent creation?

Why did the synchronisation of account data take so long after the first user was onboarded?

How can accesses be customised or separated in the case of multiple companies linked to the same Fabrick Pass user?

If an account has several valid consents, how many times is the same movement requested via the consents delivered?

Why did the consent expire before the deadline?

Why is the error "Consent was created by this TPP but is not valid for the addressed service/resource" shown when accessing the account data (balances and/or transaction list)?

Why has a user associated the same bank twice?

When opening a new checking account (IBAN), why does it not appear in the list of PSD2 accounts within the existing aggregation?

Why can't I find expired consents with a validity date earlier than the current date in the POST SearchConsent response?

During aggregation, I get fewer accounts returned than the number of accounts I access in home banking. Why?

When a consent expires or the user deactivates it from their home banking, what happens to transactions already downloaded? Are there any rules imposed by legislation?

Can a user be disabled?

Why is corporate account information available via internet banking but not from the PSD2 channel?

When creating an account, is the data processed differently depending on whether the user selects HOLDER, CO-HOLDER or PROXY?

Is it possible to aggregate debit and credit cards in addition to current accounts?

Onboarding

In the onboarding phase of the OneShot (Lite) Pass, if a user enters the same personal details as a Standard Pass user but a different email address, how does the system respond?

Why does my bank not appear in the onboarding list for bank identification?

Why can't I access the Fabrick Pass Dashboard after onboarding?

POST CreateUserOnboarding service returns initialization RedirectUrl: can FPP save it to use this link later to continue onboarding at a later time? How long is it valid for?

Why is it that when onboarding Fabrick Pass OneShot you are prompted to enter your continuous (standard) Fabrick Pass credentials?

During onboarding, how do you determine if a user is already on Fabrick Pass?

Payments

Are there any limits on the amount or frequency of transactions carried out with the Open Banking payment service offered by Fabrick?

Are there character limits for the payment reference in the Create Payment workflow?

Why is a payment with the BancoPosta Imprese account not executed?

Where do I enter the payment reference when creating a payment?

Why was the credit given even though the workflow status is ‘expired’?

Which fields should be considered to verify the outcome of a payment, in the flow of creating a payment?

Does Fabrick support bulk payments?

What are the criteria for considering a procedure definitive?

How can the sender of a received credit transfer be identified?

Does Fabrick Pass support recurring payments?

Technical API

Is it possible to obtain two different apiKeys to separate the PISP and AISP services?

What do the fields propBankTransactionCode and tipoOperazione represent and why are the values the same?

In the validateSinglePaymentUsing call what does the code: "AGT012",description:"Description not matching the provided restriction" error mean?

Is it possible to customise the user interface of the Fabrick page with the FPP colours, so that the end user doesn't notice the change of domain?

Why is one or more images missing in the media field of the POST SearchBanks API?

Is it possible to mask the IBANs returned by Fabrick's API?

Is the amount field always unsigned? Is it possible to refer only to the type field to determine whether this is an incoming or outgoing movement?

What should FPP or TPP do during the development phase before moving on to the production environment?

Is the ‘id’ parameter that identifies each transaction unique in the GET API getPFMTransactions?

Is it possible to enable Single Sign On (SSO) so that the end user does not have to authenticate on the Fabrick dashboard?

Does Fabrick Pass accept accented first and last names?

If there is another person between the FPP and the user, for example an accountant, is it possible to ask Fabrick to send communications to the latter?

Is it possible for accounts to be returned without the ‘name’ field (the account holder)?

Is the text of the payment reference cut off by Fabrick or by the bank?

Why am I not receiving the emails required by the Fabrick Pass workflow during pre-production?

Has a bank account in a currency other than EUR been created for the sandbox to perform tests?

What is the difference between the balances returned by GetBalances and those of GetPfmMovements?

Back to support

Do you need assistance on PSD2 Services?

Request support for a problem, an intervention or send a report.

Ask for support