Filters allow you to refine your search for specific transactions in the Payment List - Ecommerce available within the Payments - Ecommerce section of the Fabrick Dashboard.
Payments can be filtered using the following parameters:
Multiple filters can be applied simultaneously to achieve a more precise search.
For example, you can search for all Mastercard transactions (filter: Acquirer) above €100 (filter: Gross Amount) that were authorized between January 1 and March 31, 2025 (filter: Authorization Date).
Request support for a problem, an intervention or send a report.
Ecommerce SupportIf your acquirer bank is different from Banca Sella and you want to report a malfunction:
Warning: for administrative requests or reports click here.
For all other cases:
Other reports