Within the Fabrick Dashboard, you can view and manage all payments associated with a specific workspace through the Payments – Ecommerce section in the navigation menu.
The payment list automatically displays the following columns:
You can customize the payment list by:
The payment list can be exported in .xlsx, .csv, or .txt formats using the Export button at the top right of the page.
Depending on your user role and permissions in the Dashboard, you can perform the following actions on one or more payments:
To execute these actions, select one or more payments, click the three dots on the right, and choose the desired option.
Additionally, by clicking the three dots next to each payment, you can access the payment detail containing all the information about the transaction, including its event history.
To quickly find specific payments, use the search bar to filter the list by the following fields:
All available search keys are automatically displayed when you click inside the search bar. To start a search, select the desired key and enter the corresponding payment data.
Request support for a problem, an intervention or send a report.
Ecommerce SupportIf your acquirer bank is different from Banca Sella and you want to report a malfunction:
Warning: for administrative requests or reports click here.
For all other cases:
Other reports