Viewing and Customizing the Payment List

Within the Fabrick Dashboard, you can view and manage all payments associated with a specific workspace through the Payments – Ecommerce section in the navigation menu.

The payment list automatically displays the following columns:

• Gross Amount: The authorized amount along with its currency.
• Status: The current status of the payment.
• Authorization Date: The date when the payment was authorized.
• Scheme: The card scheme used (e.g., Visa, Mastercard).
• Shop Transaction ID: The unique identifier for the transaction in your system.

You can customize the payment list by:

• Adding Columns: Click the edit icon at the top right to select additional columns for more detailed information.
• Using Quick Filters: The items above the payment list let you filter the displayed data. Simply click on each filter option and enter the required parameters. For more details about filters, refer to the dedicated FAQ.

The payment list can be exported in .xlsx, .csv, or .txt formats using the Export button at the top right of the page.

Managing Payments and Accessing Payment Detail

Depending on your user role and permissions in the Dashboard, you can perform the following actions on one or more payments:

• Cancel: Cancel a previously authorized payment.
• Capture: For a previously authorized payment, transfer the amount from the buyer's payment method to the merchant's current account.
• Refund: For a previously captured payment, return the amount to the buyer.

To execute these actions, select one or more payments, click the three dots on the right, and choose the desired option.

Additionally, by clicking the three dots next to each payment, you can access the payment detail containing all the information about the transaction, including its event history.

Finding Specific Payments with the Search Bar

To quickly find specific payments, use the search bar to filter the list by the following fields:

• Shop Transaction ID: The purchase identification code set by the merchant.
• Buyer: The buyer's full name (name and surname).
• Buyer's E-mail: The buyer's e-mail address.
• Authorization Code: The payment authorisation code.
• Bank ID: The purchase identification code set by the bank.
• Payment ID: The payment identification code generated by the source payment system.
• Shop Transaction ID 2:  Extra purchase identification code set by the merchant.

All available search keys are automatically displayed when you click inside the search bar. To start a search, select the desired key and enter the corresponding payment data.