Open Finance at the service of the insurance sector
Reale Group operates internationally, offering solutions and protection to millions of customers in the insurance, banking, real estate, and services sectors. With the dual objective of automating its own management and improving the customer experience in the insurance field, it chose Fabrick’s Payment Hub solution.
Key Highlights
Customers of Blue Assistance, of Reale Mutua Assicurazioni and Italiana Assicurazioni, have the widest possible set of tools available for insurance premium payments, including SEPA Credit Transfer, PIS operations, Virtual POS, physical POS, and “Pay by link” for remote payments.
Policyholders can pay policy premiums in 12 convenient installments.
Thanks to the automatic reconciliation mechanisms available via the platform (through the upstream association between the transaction and the security paid), the time required for traditional administrative activities associated with the collection and accounting phases is considerably reduced.
It is possible to automatically manage the division of receipts between the Company and the sales network.
The agency no longer needs to keep double accounts thanks to the availability of advanced tools for real-time monitoring of its own and network deadlines and thanks to automatic reminders.
Why did Reale Group choose Fabrick as a partner?
«Reale Group, during an extensive digitization process of its business, has recognized the innovation offered by Fabrick’s Payment Hub platform as an opportunity to evolve its operating model for the management of premium collections, allowing our networks to offer between different means of payment, both traditional and innovative»
Massimo Luviè, Joint General Manager of Reale Mutua Assicurazioni and General Manager of Banca Reale
Results
Customers can pay their insurance premiums monthly, thus making them more affordable for family budgets; accounting and administrative staff can free up valuable time for higher value-added activities; all stakeholders involved have greater control over the payment lifecycle; starting from December 2022, customers can also request the financing of prizes through a fully digital and simple procedure with results in real-time.
Fabrick’s solutions involved
Shaping finance, together
Fabrick is a B2B2C ecosystem of skills, technologies and services that facilitate the co-creation of customized financial solutions through a technology framework, the Fabrick platform